Return & Refund Policy
At Roomupdecor, we aim to provide a hassle-free return and refund process for our customers. If you are not completely satisfied with your purchase, we are here to assist you.
Returns & Refunds
We offer a 30-day return policy from the date of purchase. If your item does not meet your expectations, you may return it for a refund. Once we receive your returned item, we will process the refund to your original payment method and send you a confirmation email.
Late or Missing Refunds
Refund processing times may vary. If you have not received your refund, please check your bank statement, contact your credit card provider, or consult your bank regarding any potential delays. If the issue persists, email us at service@roomupdecor.com, and we will assist you.
Exchanges for Damaged or Defective Items
If your item arrives damaged or defective, we will replace it at no additional cost. Please contact us at service@roomupdecor.com with your order number and photos of the item for assistance.
Return Shipping
All returns must be sent using a trackable shipping service to ensure safe delivery. If you need guidance on return shipping, our 24/7 customer support team is available to assist you at service@roomupdecor.com. We recommend using shipping insurance for added protection.
Contact Us
For any return or refund inquiries, please reach out to us:
📧 Email: service@roomupdecor.com
We appreciate your trust in Roomupdecor and are committed to ensuring your satisfaction.